City Interaction Lab Podcast
City Interaction Lab Podcast - Episode 5 - An Introduction to Remote User Testing - A conversation with Ruth D’Arcy-Daniel (Shell)

City Interaction Lab Podcast - Episode 5 - An Introduction to Remote User Testing - A conversation with Ruth D’Arcy-Daniel (Shell)

March 31, 2020

In the fifth episode of the City Interaction Lab podcast Stuart chats with Ruth D'Arcy-Daniel from Shell. Ruth introduces various forms of remote user research before breaking down how she runs both moderated and unmoderated remote user testing sessions from her home in Scotland! With the conversation covering her whole process from recruitment & incentives, study preparation, technical requirements and dealing with any challenges that may arise. There is also time to discuss Ruth's background as an IT trainer, the challenge of conducting accessibility testing remotely and share memorable moments from remote user testing.

If you are new to remote user testing or want to improve your craft then this is the episode for you.

City Interaction Lab Podcast is a series of thought provoking design focused interviews and opinions brought to you by City Interaction Lab and the Centre for Human-Computer Interaction Design at City, University of London.

Opening track: The Learning Experience, courtesy of Martin Eve. © Martin Eve.

City Interaction Lab Podcast - Episode 4 - Building User Research Teams - A conversation with Steve Bromley (Reach plc)

City Interaction Lab Podcast - Episode 4 - Building User Research Teams - A conversation with Steve Bromley (Reach plc)

March 24, 2020

In the fourth episode of the City Interaction Lab podcast Stuart chats with Steve Bromley from Reach plc and author of the book 'Building User Research Teams'. Steve shares a number of insights on how best to build and run a user research team based on his 10 years of experience. In this informative chat Steve covers everything from winning over hearts and minds, to hiring staff and formalising processes. Along the way we also touch on the struggle facing news organisations in the digital era and how to publish a user experience (UX) book. 

If you are in the process of building a user research team then this is the episode for you.

City Interaction Lab Podcast is a series of thought provoking design focused interviews and opinions brought to you by City Interaction Lab and the Centre for Human-Computer Interaction Design at City, University of London.

Opening track: The Learning Experience, courtesy of Martin Eve. © Martin Eve.

City Interaction Lab Podcast - Episode 3 - User-Centred Usability Lab Design - A discussion with Adam and Konstantin (UX-Study.com)

City Interaction Lab Podcast - Episode 3 - User-Centred Usability Lab Design - A discussion with Adam and Konstantin (UX-Study.com)

February 6, 2020

In this third episode of the City Interaction Lab podcast Stuart chats with Adam Banks and Konstantin Samoyov from UX-Study.com. The pair shed light on their user-centred approach to usability lab design, epitomised by their ‘Lab in a Box’ platform that provides a consistent and reliable lab experience for researchers across organisations. Our conversation includes the pair's origins at Google, things to consider when setting up a usability lab and an introduction to the field of Research Operations. If you have previously set-up a usability lab or about to embark on the process of doing so then this is the episode for you.

City Interaction Lab Podcast is a series of thought provoking design focused interviews and opinions brought to you by City Interaction Lab and the Centre for Human-Computer Interaction Design at City, University of London.

Opening track: The Learning Experience, courtesy of Martin Eve. © Martin Eve.

City Interaction Lab Podcast - Episode 2 - Digital vs Dementia - A Conversation with Rik Williams (Alzheimer’s Society)

City Interaction Lab Podcast - Episode 2 - Digital vs Dementia - A Conversation with Rik Williams (Alzheimer’s Society)

January 17, 2020

In this second episode of the City Interaction Lab podcast Stuart hosts Rik Williams from Alzheimer's Society. Rik shares his experiences of user-centred design for 'Dementia Connect' — a service to improve access to advice and support for anyone worried about, living with or affected by these progressive-terminal brain diseases. Our conversation also covers Rik's pathway into User Experience (UX), the value of coding knowledge for UX professionals’ and his involvement with the UK chapter of the User Experience Professionals’ Association (UXPA (UK)). If you are interested in inclusive design and working with vulnerable audiences then you will get a lot from this! 

NOTE: During this episode we’ll be talking about dementia, a family of progressive-terminal brain diseases which are now the leading cause of death in the UK. Some people may find aspects of this topic distressing.

City Interaction Lab Podcast is a series of thought provoking design focused interviews and opinions brought to you by City Interaction Lab and the Centre for Human-Computer Interaction Design at City, University of London.

Opening track: The Learning Experience, courtesy of Martin Eve. © Martin Eve.

City Interaction Lab Podcast - Episode 1 - Discussing Graphic Medicine and Co-Designed Comics

City Interaction Lab Podcast - Episode 1 - Discussing Graphic Medicine and Co-Designed Comics

December 6, 2019

In this inaugural episode of the City Interaction Lab podcast Stuart and Ernesto will be talking about graphic medicine with Dr Simon Grennan (University of Chester) and Peter Wilkins (Douglas College, Vancouver Canada). Our guests will be discussing their work co-designing the comics 'Parables of Care' and 'I Know How This Ends' centred on dementia care. These complementary issues shine the light on those living with dementia and their carers. If you are interested in how comics can be incorporated into your design practice then this is one not to miss! 

City Interaction Lab Podcast is a series of thought provoking design focused interviews and opinions brought to you by City Interaction Lab and the Centre for Human-Computer Interaction Design at City, University of London.

Apologies for the audio levels, we’ll do better next episode!

Opening track: The Learning Experience, courtesy of Martin Eve. © Martin Eve.