City Interaction Lab Podcast

City Interaction Lab Podcast - Episode 5 - An Introduction to Remote User Testing - A conversation with Ruth D’Arcy-Daniel (Shell)

March 31, 2020

In the fifth episode of the City Interaction Lab podcast Stuart chats with Ruth D'Arcy-Daniel from Shell. Ruth introduces various forms of remote user research before breaking down how she runs both moderated and unmoderated remote user testing sessions from her home in Scotland! With the conversation covering her whole process from recruitment & incentives, study preparation, technical requirements and dealing with any challenges that may arise. There is also time to discuss Ruth's background as an IT trainer, the challenge of conducting accessibility testing remotely and share memorable moments from remote user testing.

If you are new to remote user testing or want to improve your craft then this is the episode for you.

City Interaction Lab Podcast is a series of thought provoking design focused interviews and opinions brought to you by City Interaction Lab and the Centre for Human-Computer Interaction Design at City, University of London.

Opening track: The Learning Experience, courtesy of Martin Eve. © Martin Eve.